Just as a reminder!!! If you need to cancel or reschedule an appointment, please call the shop directly. If you email the artists, they won't be able to do anything about your appointment, besides notify the front desk person. And even then, if you email them and it's their day off, they won't see the email until it may be too late. Emailing your artist is great if you are talking about ideas about tattoos, but please remember, they are not the ones who can adjust their schedules. Whether it is setting up appointments, or canceling appointments. So remember to please call the shop, if you email the artists, they will tell you that you need to call to cancel or reschedule.